Privacy Policy

Last updated: 6 June 2026

This Privacy Policy explains how Citadela LLC-FZ (“Citadela”, “we”, “us”) handles information in connection with this website, citadela.ae. We keep this simple: we only collect what we need, and we don't sell your data.

Who we are

Citadela LLC-FZ is a company registered in the Meydan Free Zone, Dubai, United Arab Emirates. You can reach us at marketing@citadela.ae.

Information we collect

When you contact us by email, we receive the information you choose to send, typically your name, email address and the content of your message. If you browse the site, we may collect limited technical and usage data (such as pages visited and approximate location) through standard analytics.

How we use it

We use your information to respond to your enquiry, provide our services, and improve the website. We do not use it for anything you haven't reasonably asked us to.

Sharing

We do not sell your personal information. We may share it with trusted service providers who help us operate (for example, email and hosting providers), and where required by law.

Cookies & analytics

The site may use cookies or similar technologies to understand how it is used. You can control cookies through your browser settings.

Your rights

You can ask us what information we hold about you, request a correction, or ask us to delete it. Email marketing@citadela.ae and we'll help.

Changes

We may update this policy from time to time. The latest version will always be on this page.

Governing law

This policy is governed by the laws of the United Arab Emirates and the Emirate of Dubai.